Legal notice

Legal Notice

Last updated: 9 August 2026

Welcome to the Treasured Memories Co website.

This Legal Notice provides important information about the business responsible for operating this website and the products and services offered through it.

1. Website Operator

This website is operated by:

Treasured Memories Co

Legal business name: Treasured Memories Co

Trading name: Treasured Memories Co

Business address:
52 Woodbury Avenue, Wells, Somerset, BA5 2XP

Email:
hello@treasuredmemoriesco.com

Telephone:
+44 7470 995 957

2. Website

Website: Treasured Memories Co

Website address: www.treasuredmemoriesco.com

Treasured Memories Co operates this website for the purpose of selling personalised gifts, photo magnets, keepsakes and related products.

3. Nature of Our Products

Treasured Memories Co specialises in personalised and made-to-order products.

Products may be created using photographs, names, dates, messages, artwork, logos, QR codes or other information supplied by customers.

Because many of our products are individually made, customers should carefully check all product selections and personalisation information before placing an order.

Further information can be found in our Personalised Products & Cancellation Policy.

4. Accuracy of Website Information

We make reasonable efforts to ensure that information displayed on this website is accurate and up to date.

However, photographs, colours, product representations, descriptions, prices and other information may occasionally contain minor errors or inaccuracies.

Product colours may also appear differently depending on the customer's device, screen settings and display.

We reserve the right to correct errors and update website information where necessary.

Nothing in this Legal Notice excludes or limits any rights you have under applicable consumer law.

5. Intellectual Property

Unless otherwise stated, the content of this website is owned by or licensed to Treasured Memories Co.

This includes, where applicable:

the Treasured Memories Co name;
logos;
branding;
original designs;
graphics;
photographs;
product images;
written content;
website layouts;
promotional materials; and
other original creative content.

You may not copy, reproduce, modify, distribute, publish, sell or commercially exploit our original content without our prior written permission, except where permitted by law.

6. Customer-Supplied Content

Customers may provide photographs, artwork, logos, text and other materials for the purpose of creating personalised products.

By submitting such content, you confirm that you have the necessary rights and permissions to provide it to us for this purpose.

You remain responsible for ensuring that the content you provide does not infringe another person's copyright, trade mark, privacy rights or other legal rights.

Treasured Memories Co does not claim ownership of photographs or other personal content supplied by customers.

We use customer-supplied content primarily for fulfilling the relevant order and providing associated customer services.

7. Website Use

You must not use this website:

for any unlawful purpose;
to attempt unauthorised access to our systems;
to introduce malicious software;
to interfere with the operation or security of the website;
to impersonate another person or business; or
to misuse our website, services or intellectual property.

We reserve the right to take appropriate action where necessary to protect our website, business and customers.

8. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications or services.

These may include payment providers, delivery services, social media platforms, marketing services, analytics providers and other technology providers.

Treasured Memories Co is not responsible for the content, availability, security or privacy practices of third-party websites or services.

You should review the relevant third party's terms and privacy policies before using those services.

9. Online Purchases

Purchases made through this website are subject to our:

Terms & Conditions;
Shipping Policy;
Refund & Returns Policy;
Personalised Products & Cancellation Policy;
Privacy Policy; and
Cookie Policy.

These policies should be read before placing an order.

Nothing in our policies is intended to exclude or restrict your statutory consumer rights.

10. Prices and Availability

We make reasonable efforts to ensure that prices, product descriptions and availability information are accurate.

Prices and availability may change without notice before an order is placed.

Once an order has been accepted, any applicable contractual rights will apply.

We reserve the right to correct obvious errors, including pricing errors, where permitted by law.

11. Liability

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be unlawful.

This includes liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
breach of statutory consumer rights; or
any other liability that cannot legally be excluded or limited.

Your statutory rights as a consumer are not affected.

12. Privacy and Personal Information

Treasured Memories Co takes the privacy and security of customer information seriously.

We may process personal information including names, contact details, delivery addresses, order information and photographs supplied for personalised products.

Further information about how we collect, use, store and protect personal information can be found in our Privacy Policy.

13. Cookies

This website uses cookies and similar technologies.

Some cookies are necessary for the website to operate, while others may be used for analytics, preferences or marketing where appropriate consent has been provided.

Further information can be found in our Cookie Policy.

14. Governing Law

This Legal Notice is governed by the laws of England and Wales, unless applicable consumer law in your country of residence requires otherwise.

If you are a consumer, nothing in this Legal Notice prevents you from relying on mandatory consumer protections that apply to you.

15. Contact Us

If you have any questions regarding this website, our products or our legal policies, please contact: